★★★★★ LUXURY HOTEL
Guest Instructions
Beijing Palace Soluxe Hotel Astana
🕒 Check-in & Check-out
Check-in
from 15:00
from 15:00
Check-out
until 12:00
until 12:00
Early check-in and late check-out are subject to room availability and may be chargeable. To extend your stay, please contact Reception in advance.
🗝 Key Card
- Use the key card to open your room door
- To activate power, insert the card into the power slot near the entrance door
- If lost, contact the front desk to block it and receive a new one
📶 Wi-Fi
Free Wi-Fi is available throughout the hotel.
📡 Network: «Soluxe Hotel Astana»
🔑 Password: «BJPSOLUXE»
If you experience connection issues, please contact Reception.
🛎 Room Service
Available 24/7
Orders can be placed through Reception / Room Service, or by using the menu located in your room.
🧺 Laundry
⏰ Opening hours: daily 08:00–20:00
How to place an order:
- Fill out the laundry form in your room
- Place your items in the designated bag
- Contact Reception to have your order collected
Please check with the front desk for turnaround times and pricing.
🚖 Transfer & Taxi
Reception can help arrange:
✈️ Airport transfer
🚆 Railway station transfer
🚕 Taxi booking
We recommend booking in advance.